Dear Associated Bank,
I am CERTAIN that I have become the victim of Identity Theft. The regularly scheduled amount that is usually deposited in my account from the U.S. Treasury (without looking back, $1146) was not deposited this month...although my son's amount (half of mine) was deposited into his father's account.
I am Extremely concerned because my account has been overdrawn and I was waiting for the deposit to make it right. (I recently had a loss of half of my expected income per month and have had a difficult time adjusting the past 6 months or so).
I contacted Social Security, and they told me that NONE of my addresses for the past 15 years Matched with my Social Security number and Name. They would not give me any other information.
I am going with an advocate tomorrow morning to the Social Security Office to see if we can do anything in person...but ALL of my ACTUAL Identification has been Stolen for over a year...and I have not been able to get any one piece of it without the other (My MN License, My Birth Certificate and my Social Security Card all went missing in Oct 2016...along with my Associated Bank Card. I had to Pop Money cash to my Ex-husband to get funds at that time).
Without ID, I haven't been able to open any other accounts out here in California, where I have been staying to take care of some Copyright issues as well as it being better for my Fibromyalgia. I have relied on Associated for all my banking transactions.
I spoke to someone last week (Friday I believe) at Customer Service and they said I was still "opted In" so that my bills would be paid.
I have a Public Storage bill from MN that I need to put through again (a checking transaction) and then my insurance (State Farm) seems to have been returned.
I am hoping to get this all cleared up soon at this end, as I was told that you would NOT be able to put a tracer on the missing deposit. If I misunderstood that, or in light of this information, you are able to trace the deposit, or check to see if there was any strange activity on or around the 3rd, I would appreciate it.
I do not have access to my phone anymore, as it was stolen also...I believe these are targeted thefts related to my Copyright issues...so online access is extremely important to me right now.
I sent verification of my identity with a signature a few months ago when your bankers told me that a "strange man" had been calling about my account.
I am willing to do what I need to verify my identity...including a fingerprint faxed to you if necessary.
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